Panda Pod Hotel – Crew Rest & Reset Program Policies (2025)

Panda Pod Hotel – Crew Rest & Reset Program Policies

Eligibility

Offer is exclusive to verified airline crew — flight attendants, pilots, or ground staff.
A valid crew ID or badge must be presented before or upon check-in.
Offer valid October 1 – April 15 each year, only.
Limited pods available – first come, first serve.
Offer details, pricing, and conditions are subject to change without notice.

Option 1 – New Guests (Online):

Visit pandapod.ca and use promo code AIRPANDA to check availability.
Website rates include extra tax. To receive the tax-included $55–$57 crew rate, payment must be made by e-transfer.

Option 2 – Returning Crew Only (Email):

Returning guests who have previously stayed may email [email protected] to reserve directly.
Send payment via e-transfer to [email protected] within the same day as the booking request, to secure the pod.
Important:
If payment is not received within the same day as the booking request, the reservation will be automatically cancelled. In cases of limited availability, bookings are confirmed on a first-come, first-served basis. If payment has been made but the booking cannot be confirmed due to availability, the payment will be refunded.
When emailing us, please include in your email:
- Whether you require early check-in or late check-out ($25 each).
- Your approximate arrival and departure times.
- Your e-transfer transaction number for verification.

Check-In: 3 PM | Check-Out: 11 AM
Early or late check: $25 each (cannot be waived and subject to availability). Please inform us early for scheduling.
For late check-ins (arriving after hours), email instructions will be sent once the booking is confirmed.
At check-in, all guests must complete:
- ID Verification (IDV)
- $80 Damage Deposit authorization
- Present crew badge or airline ID for eligibility verification
If Front Desk hours are missed and self check-in is not completed, no refund will be issued.

After 5 completed stays, crew members receive a Panda Pod branded mesh bag as a loyalty gift.
Rewards are non-transferable and available while supplies last.

Guests must remain courteous and respectful toward staff and other guests.
Disrespectful, demanding, or disruptive behavior will result in disqualification from the program and possible refusal of future bookings.

This special offer for airline crew is provided at a discounted rate and is therefore non-refundable, non-transferable, and non-changeable.
All participants remain subject to standard Panda Pod Hotel rules and policies. Participation in this program does not grant special rights or exceptions.