When you book through a third-party portal, additional administrative fee will be applicable for your reservation. Our website will always has the best rate available. Direct booking, direct savings.

For all check-ins without exception, we ask for:

1. Physical and original government issued photo ID (Canadian Driver’s License) or Passport.  We do not accept photos of ID.  
2. Valid Credit Card for $80 deposit authorization.

Relax. It’s all taken care of for you. You’ll receive your key for lockers at check-in. If needed, we can store one piece of your luggage for free, and the second piece will be charged at $5 per night per item. Storage space is subject to availability, so please contact us before your arrival if you know you’ll need storage Carry-on lockers are located under your pod and they are free of charge. You would also be given a free backpack locker as well as a shoe locker upon check-in. To make things easy, the same key will allow access to all your lockers.

Early check-in is subject to availability and requests must be booked 24 hours in advance by email. Please include your preferred check-in time. We will confirm whether there is availability or not.

Late check-out is until 3:00pm, based only upon availability.  Half a day charge will be incurred.  However, if checking out at the regular time of 11am, luggage can be stored to be picked up later in the day.